Voice and Communications

     We offer a robust solution portfolio for voice and communications, whether it be a single fax line to a multi-location hosted PBX solution we have the best providers available. We offer regular phone lines including voice, fax, and alarm, as well as PRI trunks and SIP lines.  In addition to those products we also offer on-premise PBX solutions and Hosted PBX (VoIP). 

For our larger customers, we also offer contact center solutions that can integrate not only calling customers but your presence on social media as well.

     

Contact Center Explained

Analog Lines (POTS)

Services Include

  • Fax Lines
  • Alarm Lines
  • Local Phone Lines
  • Long Distance Phone Lines

We offer all analog phone service connection types including:

  • Fax Lines
  • Alarm Lines
  • Local Phone Lines
  • Long Distance Phone Lines

SIP Trunking

Customer Types

  • Preexisting digital telephones
  • In place on premise Digital PBX
  • Cisco
  • Polycom
  • Yealink 

We provide the best in SIP Trunking services which is great for customers:

  • Preexisting digital telephones
  • In place on premise Digital PBX
  • Cisco
  • Polycom
  • Yealink 

PRI Trunks

Customer Type

  • Preexisting analog telephones
  • In place on premise analog PBX
  • SIP is preferred over a PRI and should be viewed as a last resort. 

We provide the best in PRI Trunking services which is great for customers:

  • Preexisting analog telephones
  • In place on premise analog PBX
  • SIP is preferred over a PRI and should be viewed as a last resort. 

 

Hosted Voice

Features Include

  • Call recording
  • Mobility functionality
  • Automated attendants
  • Single button call transfer
  • Disaster recovery and business continuity 
  • Call Whisper, Barge, Voicemail to email

Our Hosted PBX (VoIP) solution providers are the best at what they do.  Through them we can offer our customers a first-class experience in the following:

  • Call recording
  • Mobility functionality
  • Automated attendants
  • Single button call transfer
  • Disaster recovery and business continuity 
  • Call Whisper, Barge, Voicemail to email

Contact Center Solutions

Services Include

  • Outbound Dialers
  • Social Media Integrations
  • Call Answering patterns
  • Analytics 

We are able to provide services from the best in class Contact Center Solution (CCaaS) providers which provide these features:

  • Outbound Dialers
  • Social Media Integrations
  • Call Answering patterns
  • Analytics

Other Services

Cloud Services

Cloud Services

Wireless Services

Wireless Services

Local Services

Local Services

Service Home

Service Home

Networking and Data Transportation

Networking and Data Transportation

Television Solutions

Television Solutions